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  Outreach Case Management Program

Outreach Referral Process:

Acceptance into our program is based on the following procedures:

Vacancy Available:

1)  Application received and reviewed.
2)  When all relevant documentation is received (e.g. clinical      records) contact is made with referral source and/or      applicant to discuss application.
3)  If mutually agreed that applicant meets criteria for the      program, an assessment interview is scheduled.
4)  If mutually agreed that program is appropriate for the      applicant, an individualized and flexible support program is      developed.
5)  Referral source verbally given status report.


No Vacancy Available:

1)  Application received and reviewed.
2)  When all relevant documentation is received (e.g. clinical      records) contact is made with referral source and/or      applicant to discuss application and to advise there are no      vacancies.
3)  If mutually agreed that applicant meets criteria for the      program, an informative interview may be scheduled if      applicant is agreeable. If she/he does not wish to attend an      interview at this stage, the applicant is put on the waiting      list (to be interviewed when vacancy occurs).
4)  Informative interview (if requested).
5)  If mutually agreed that applicant is an appropriate candidate      for the program, the referral is put on the outreach case-      management waiting list.
6)  Referral source verbally given status report.
7)  Both applicant and referral source are advised when a      vacancy becomes available.

 
   
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